What is RezlCare?

RezlCare is a smartphone app to provide information, advice and support for those diagnosed with cancer and for those close to them.

RezlCare provides an Mindfulness Based Cognitive  Therapy foundation programme – based on the Rezl app from Carina Sciences – as trials have shown that this significantly reduces anxiety in patients; helps to avoid sleep problems and boost the immune system.

RezlCare delivers an 8 week “mindfulness based cognitive therapy” (MBCT) foundation course and an ongoing maintenance programme.

Can I try RezlCare?

If your organisation does not provide access to RezlCare then please contact Carina Sciences.

How does RezlCare build resilience?

Resilience involves behaviours, thoughts and actions that can be learned and developed by anyone. Research shows that mindfulness will build up the resilience within all of us – in a lasting way.

What is mindfulness?

Mindfulness employs meditation and practice to enable each of us to become more aware of our thoughts our reactions and feelings… in an objective, non-judgemental way… so that we are better able to manage our feelings and emotions.  And this empowers us so that we build self-confidence and self-esteem; and we reduce negative thoughts and reactions.   Mindfulness enables us to become more resilient; more able to respond to the challenges and pressures that life brings.

How will becoming more mindful change me?

Through becoming more mindful you will:

What is MBCT?

Jon Kabat-Zinn, professor at University of Massachusetts, together with Mark Williams & Danny Penman  from Oxford have set out  the formal mindfulness foundation method known as “Mindfulness Based Cognitive Therapy” – MBCT.  Research has shown that a “Mindfulness approach” really can improve the resilience within all of us; enabling us to be better at dealing with stresses and responding to challenges; it can also make a significant difference to those having problems responding to stress or to those with anxiety or depression. MBCT has been shown to make people more open to new ideas, more positive, more objective and more empathetic

REZL delivers an 8 week “mindfulness based cognitive therapy” (MBCT) foundation course and an ongoing maintenance programme. The research shows that MBCT helps people to deal with stress and pressure; It reduces absenteeism and staff turnover; it improves concentration…reducing mistakes and increasing productivity; makes people more open and more empathetic; improves self-esteem and job satisfaction; reduces anxiety and depression; and in a change management situation, it enables people to embrace change….positively

How do I install REZL?

REZL  is available for both android and iOS smart phones.  You simply download the RezlCare app (published by Carina Sciences) from the App Store or the Play Store and install it on your phone.  You will then need to activate the app.

How do I activate the REZL app?

Your RezlCare administrator will provide you with a cohort name and a passcode –   you cannot be identified from their use.  When you first run the RezlCare app you will be prompted to enter the cohort and the passcode to authorise your use of the APP.

The App will then download the media (including audio files) for your programmes – these can be quite large and so it is recommended that you should activate REZL when you have a WiFi connection.

Once you have downloaded the media then RezlCare does not require an internet connection to run (it does not stream the audio) so you can use it anywhere.

Is my use of RezlCare confidential?

We believe that data privacy is a fundamental human right.Your use of RezlCare is completely anonymous – no one knows who you are, what your phone number, email address or device id is – or what you are doing in the app. We do not collect ANY  data on your responses or how your use of the RezlCare functions –  and since we do not collect any data, there is no data to share with any third party organisations including your employer.  Access to the RezlCare app on your phone is protected by a PIN that you set up – so that no one else can access you RezlCareapp even if they have your phone. We do not store your PIN so we cannot provide anyone with it to allow them to unlock the app even if they had your phone. As a result of this, please do not forget your PIN as we are unable to help recover it.

What confidential Information does Carina Sciences hold about me? 

In some cases we are provided with email address so that we may invite people to download and use the RezlCare app.  We may also send you anonymous surveys about your use of the APP.  Such email information will not be used for any other purpose than to invite you to use RezlCare or to ask you for feedback – this information will never be shared with any third party. The surveys do not collect any information about you other than the answers you give. We do not know who you are and cannot connect an email address to any survey answers.

How do I get started using RezlCare?

RezlCare provides a set of audio tutorials and guided meditations. RezlCare has a “QuickStart control” that will walk you through each of the sessions that you should follow..

How do I change my PIN?

The “option menu” includes an option to change your pin. Please follow the instructions.

What if I forget my PIN?

When you first activate RezlCare you are asked to enter a PIN which is only stored on your phone.  The one downside of this policy is that we cannot remind you of your PIN if you forget it. If you do forget it, then you will need to reset the app storage (Android) or uninstall the app and reinstall it (this will work for both Android and iOS).In this case, you will lose your diary entries, the number of times you have listened to each audio and where you have got to in the audios but you can get back to the same point by listening to a small part of each audio until the Quickstart moves you back to the same point. You can also take this opportunity to re-listen to the tutorials and meditations to further reinforce your mindfulness.

What are notifications?

Once every few weeks you will get a notification asking you to complete a simple “mood survey” – you can do this directly from the notification or by tapping  the “mood survey icon” on the “navigation bar” at the foot of each RezlCare screen.

You may also receive a notification if you have missed some RezlCare sessions.

What are the “QuickStart Controls”?

The “QuickStart Controls” provide an easy way for you to run the “next session that is due”,so you always know where you are. To play the “next session that is due“ you just press the green play button.

The QuickStart Controls will work through the “Welcome Tutorial” and then through the “Get up to speed – Mindfulness for Resilience” tutorial and then go on through each of the 8 topics within the “Foundation programme”.     It will play each topic tutorial once; and then go through the associated Meditation six times…  just as we recommend.    It will then move on to the next topic and so on.

If you should wish to re-listen to the week’s tutorial then you can do so by tapping the play button next to the tutorial.  Or if you want to skip forward, for instance, to go on the next topic even if you haven’t done all six sessions this week then you can use the “forward” button to  move on;  and if wish, you  may use the “rewind” button to go back to previous topics. You must have listened to the Tutorial and Meditation at least once to be allowed to skip to the next topic.

How do I uninstall RezlCare?

Simply go to the app management function on your phone and select the RezlCare app for uninstalling.

How can I update the RezlCare app?

The app store will manage updates on the Rezl app. Please install updates as soon as your phone suggests it to make sure you are using the latest and best version.

How do I update the media loaded with my RezlCare app?

From time to time we will update the audio files in RezlCare without changing anything else in the app.  You can load the latest versions by going to the Options screen, selecting the Update option and selecting Reload Audio [really there should be a notification that there are updated audio files. To do this the app would need to keep an audio date file on the phone and then check whether this has changed in firebase. It is not currently part of the spec].

How can I reset the session counts so that I can restart my use of the RezlCare app?

To reset RezlCare so that all step counts are set to zero and so QuickStart Control will begin at the very first tutorial, go to the Options menu and select “Updates” followed by “Reset to factory Settings”. Press Yes to go ahead. This cannot be undone once Yes has been selected.

Where can I find the terms of use and the privacy terms for RezlCare?
Please find the terms here; and the privacy terms here.

Can anyone use RezlCare?

RezlCare is designed for users who are 16 years old and above – the terms of use make it clear that if you suffer from a personality disorder, schizophrenia or bipolar disorder than you should consult your doctor before using RezlCare.

How do I contact Carina Sciences if I have any question about RezlCare?

Please email info@carinasciences.com – we will respond to your email within a maximum of 2 working days.